Fee Structure

The Qualmark programme fee structure consists of four tiers, as detailed in the table below. Fees cover a 12-month term and are charged annually, based on the month in which you receive your first invoice.

Charges may vary depending on your business model, for example, if you operate multiple brands or locations. We can discuss any applicable variations once we receive your application.

New applicants are also charged a one-off $300 fee, in addition to the annual programme fee. This covers the administration of your application, including your first in-person assessment.

Tier

Turnover

Fees up to 31 Dec 2026

(excl GST)

Fees from 1 Jan 2027

(excl GST)

Tier 1

 Under $3m

$950

$979

Tier 2

 $3m to $10m

$1545

$1591

Tier 3

 $10m to $20m

$2060

$2122

Tier 4

 Above $20m

$5150

$5305

Your first invoice will be sent following your welcome email, confirming that your application has been processed. Fees are then charged annually, based on the month your application was confirmed.

For example, if you join Qualmark in October 2026, your first invoice will cover a 12-month period, with your next annual invoice issued in October 2027.

Invoice payments are due within 30 days of the invoice date, or before your meeting with a Qualmark Specialist, whichever comes first. For full terms and conditions, click here.

If you have any questions about invoicing or fees, please contact our accounts team at accounts@qualmark.co.nz. For any general enquiries, please contact enquiries@qualmark.co.nz.

 

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Qualmark remains focused on supporting businesses to deliver high-quality experiences for visitors from domestic and international markets and to help ensure you are set-up for success, sustainably and for the long term. 

We will continue to work on improvements to the Qualmark offering, including to our evaluation process and the tools and resources provided through reports and portal to help build capability.


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